How can I add user ratings in my Odoo webshop?
"A good, sympathetic review is always a wonderful surprise." (Joyce Carol Oates)

User ratings are an essential aspect of any online platform or e-commerce business. They allow users to express their opinions and share their experiences with others, which can have a significant impact on a business's reputation, customer loyalty, and sales.

Why allow ratings and reviews?

Let’s face it, we all know ratings and reviews are important. It’s hard to imagine shopping without them; they are the first thing we look at when we are shopping online. According to Podium over 93% of customers read online reviews when they shop online.

By having these features on your website, prospective customers can gauge the quality of your products and services based on the experiences of others.
Positive reviews can attract more potential customers, while also boosting your website's SEO rankings. 
Let's explore the benefits of having a rating system and set it up together.

  • Build trust: Reviews and ratings can help build trust between your business and your potential customers.
     
  • Increase sales: Positive ratings and reviews can increase sales by attracting new customers to your business. 
  • Gain insights: Reviews and ratings can provide valuable insights into what your customers think about your product or service. 
  • Enhance SEO: Reviews and ratings can enhance your search engine optimization (SEO) efforts by providing fresh and relevant content to search engines. The higher the ratings and reviews you receive, the stronger your website may rank in search results.
How to enable discussions and ratings in Odoo e-commerce?

Activating discussion ratings on Odoo involves a few simple steps: here is how to activate discussion and ratings on Odoo

  • To get started, first create your products. Next, navigate to the Odoo dashboard and click on the "website" module. From there, select "customize" and then click on "add features".
  • This will take you to the "apps" module where you can locate and install the "Customer References" module.
  • Once you have installed the module, you can activate it on your website by clicking on the "customize" button while being on the webshop page.
  • Finally, make sure to activate the "Discussion and Rating" feature and you can also enable a "buy now" button and other useful features.  

In conclusion, activating discussions and ratings on Odoo is a simple process that can bring several benefits to your business, including increased customer engagement, improved customer experience, and boosted SEO efforts. By following these steps, you can enable discussions and ratings on your Odoo product pages and start reaping the benefits

Questions? Get in contact with our website expert Stephanie or the webshop expert Marco: